Check your booking status
Enter your booking ID and passport number to see the latest status of your request.
Booking ID
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Received
We have your request.
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In progress
We are verifying details / booking.
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Booked
Appointment has been booked.
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Slip sent
Slip sent by email.
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Completed
Service completed.
This booking request has been cancelled. Contact us on WhatsApp if you think this is a mistake.
- Requested appointment date:
- Submitted:
- Last updated:
Status help
Where do I find my booking ID?
Your booking ID (e.g. EZG-7K3P-9QXM) is shown on screen after you submit the booking form. If you created an account, it is also listed on your My Bookings page.
Why is my status still “New”?
New means we have received your request but have not started processing yet – usually because details or payment confirmation are pending. Message us on WhatsApp with your booking ID.